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Shipping Policy — NEXVA SHOP

Last Updated: August 25, 2026

At NEXVA SHOP, we are committed to providing a smooth and reliable shopping experience. Please review the information below regarding order processing and shipping.

1. Order Processing

• Orders are processed within 1–3 business days after payment is successfully received.

• Orders placed on weekends or holidays will be processed on the next business day.

• Once your order has been shipped, you will receive a confirmation email with tracking information when available.

2. Shipping Times

Estimated delivery times may vary depending on your location and the product ordered.

• Standard Shipping: 7–15 business days

• Express Shipping: 3–7 business days, where available

Please note that these are estimated delivery times, not guaranteed delivery dates. Delays may occur due to customs, weather, carrier issues, or other circumstances beyond our control.

3. Shipping Costs

Shipping charges are calculated and displayed at checkout before you complete your purchase.

From time to time, NEXVA SHOP may offer promotional free shipping on selected orders or products.

4. Order Tracking

When tracking is available, we will send your tracking information by email after your order has been shipped.

Tracking information may take 24–72 hours to become active after shipment.

5. Incorrect Address

Please make sure your shipping address is correct before completing your order.

If you notice an incorrect address, contact us as soon as possible. Once an order has been shipped, we may not be able to change the delivery address.

6. Lost, Stolen, or Damaged Packages

If your package appears to be lost, stolen, or arrives damaged, please contact us as soon as possible with your order number and relevant details so we can help you.

7. International Orders & Customs

For international orders, customs duties, taxes, or import fees may apply depending on the destination country.

Any applicable customs charges are the responsibility of the customer unless otherwise stated at checkout.

8. Shipping Delays

NEXVA SHOP is not responsible for delays caused by shipping carriers, customs processing, incorrect addresses, severe weather, holidays, or other circumstances outside our control.

9. Contact Us

If you have questions about your order or shipping, please contact our customer support team.

NEXVA SHOP
Email: [positivep602@gmail.com]
Website: [nexvashop.com]

Thank you for shopping with NEXVA SHOP.